At Nexus Point Luxe, we're committed to providing you with exceptional customer service! To help you get the support you need quickly and efficiently, we’ve put together a few guidelines:
Chat with Us
Our chatbot is available 24/7 to answer frequently asked questions and guide you through common concerns. It's a quick and easy way to find solutions on your own. If you need further assistance, just leave us a message in the chat, and we'll respond to you via email within one business day.
Helpful Tips
When contacting us, please avoid using school or company email addresses, as they can sometimes block our replies. If you don’t see our response within 48 hours, check your spam or junk folder or resend your inquiry from a public email service like Gmail.
We hope these tips help you get the support you need without delay! Thank you for choosing Nexus Point Luxe — we're always here to help you!